Scorecard Construction and Management

How do you assess if your scorecards safeguard capital or structurally suppress profitable growth ?

We will review the iterative processes involved in :

Policy Rules, Decision Tree development, Scorecard composition and Cut Offs

  • Existing customers

  • New customers

  • Behavioural criteria and weighting

  • Financial criteria - Probability of default, credit score bands and cut offs

  • Collateral - LGD assumptions

  • Super accepts

  • Policy decline v system decline

  • Policy refer v system refer

Ongoing portfolio performance review and Testing

  • Testing frequency and protocols

  • Final decision rate - New scorecard v old scorecard by credit score

  • Approvals - new sc v old sc by credit score

  • Refers - new sc v old sc by credit score

  • Declines - new sc v old sc by credit score

  • System v analyst rates - new sc v old sc - over rides

  • 1st payment defaults - old sc v new sc

  • Treatment of declines

  • P&L impact of incremental approvals - PV Margin +fees less Operating costs and Expected Loss

  • Knowledge of the strengths and weaknesses of the scorecard

    Performance Reports, Dashboards by Dealer and Supplier

  • Volume, yield, margin, fees, AM Income

  • Conversion rate

  • Finance penetration

  • Decision rates - Approval, refer, decline, and turnaround time

  • Scorecards per rated Supplier (Gold , Silver and Bronze)

  • Portfolio performance - Arrears, provisions, w/o

  • Recourse performance - formal and informal

What are the strengths and weaknesses of your scorecards?

Who knows the strengths and weaknesses of your scorecards? How is this knowledge used? What proportion of referred, pending or declined proposals are manually over ridden and approved?

How frequently does the manual review process of declined deals occur, how long does it take?

Who reviews the proposals marginally the wrong side of a “cut off”?

What were the principal assumptions used to build your scorecards?

What are the policy approvals?

What are the policy declines?

What are key financial and behavioural metrics?

How is the credit score compiled?

Do you employ risk based pricing?

Are you structuring and or obtaining recourse / risk sharing for borderline approvals?