Scorecard Construction and Management
How do you assess if your scorecards safeguard capital or structurally suppress profitable growth ?
We will review the iterative processes involved in :
Policy Rules, Decision Tree development, Scorecard composition and Cut Offs
Existing customers
New customers
Behavioural criteria and weighting
Financial criteria - Probability of default, credit score bands and cut offs
Collateral - LGD assumptions
Super accepts
Policy decline v system decline
Policy refer v system refer
Ongoing portfolio performance review and Testing
Testing frequency and protocols
Final decision rate - New scorecard v old scorecard by credit score
Approvals - new sc v old sc by credit score
Refers - new sc v old sc by credit score
Declines - new sc v old sc by credit score
System v analyst rates - new sc v old sc - over rides
1st payment defaults - old sc v new sc
Treatment of declines
P&L impact of incremental approvals - PV Margin +fees less Operating costs and Expected Loss
Knowledge of the strengths and weaknesses of the scorecard
Performance Reports, Dashboards by Dealer and Supplier
Volume, yield, margin, fees, AM Income
Conversion rate
Finance penetration
Decision rates - Approval, refer, decline, and turnaround time
Scorecards per rated Supplier (Gold , Silver and Bronze)
Portfolio performance - Arrears, provisions, w/o
Recourse performance - formal and informal
What are the strengths and weaknesses of your scorecards?
Who knows the strengths and weaknesses of your scorecards? How is this knowledge used? What proportion of referred, pending or declined proposals are manually over ridden and approved?
How frequently does the manual review process of declined deals occur, how long does it take?
Who reviews the proposals marginally the wrong side of a “cut off”?
What were the principal assumptions used to build your scorecards?
What are the policy approvals?
What are the policy declines?
What are key financial and behavioural metrics?
How is the credit score compiled?
Do you employ risk based pricing?
Are you structuring and or obtaining recourse / risk sharing for borderline approvals?